At Primal Wine we like to be transparent about everything we do. When it comes to buying products online, shipping is the most important aspect, and that’s why we take great care in shipping and handling your order using only 100% recycled packaging material.
If a package gets returned to us, we can only re-ship the wine upon payment of a re-shipping fee. Shipping wine is extremely expensive, we are sorry about this, but we have no other choice. Please make sure there's always someone at the address you enter as your shipping address.
You must be 18 years-old or older to purchase our wines. There is absolutely no exception to this rule; we are not responsible for misrepresentation of any kind.
If you are not satisfied with your purchase, please contact us via e-mail at firstname.lastname@example.org, Monday through Friday, we would like to understand and try to solve your concerns.
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